For Immediate Release:
Springboard Public Relations Deploys CiBan Central Managed Services (CiBanCMS) to Ensure Network Performance and Reliability
MARLBORO, NJ (October 10, 2005) - CiBan, a technology solutions provider for small- and medium-sized businesses, today announced that Springboard Public Relations, a marketing communications firm, has deployed CiBan Central Managed Services (CiBanCMS) to ensure 100% uptime on its network. With this service, Springboard can proactively manage all of its network resources, and ensure all personnel have access to applications necessary to delivering unmatched client service.
Springboard is leveraging CiBanCMS to manage all of its business-critical servers and applications, including e-mail, fax and BlackBerry™ systems. CiBan has the capability to monitor Springboard’s IT infrastructure 24x7, eliminating any downtime or network failures. CiBanCMS automatically examines the status of all devices and applications on these network resources – making sure that everything is functioning normally. Additionally, it has set up thresholds to signal potential problems. If there is a problem, CiBan has the capability to fix it, or provide immediate notification to the IT staff.
“In the marketing and public relations business, our everyday account management and client service capabilities are highly dependent on technology,” explained Domenick Cilea, President of Springboard Public Relations. “This is why it is imperative that we have a solution in place that ensures our network is up-and-running properly. CiBanCMS eliminates the potential for downtime, which could mean the difference between meeting a deadline, closing a new account or just simply being available for our clients.”
“Just as Springboard’s number one goal is to provide unmatched service to their clients, our first priority is to make sure our customers receive solutions that are efficient, cost-effective and reliable,” explained Paul Banco, Vice President of CiBan. “With CiBanCMS, Springboard now has a system in place that provides them with peace of mind. The company no longer needs to worry about network downtime, system failures or any other network-related problems.”
About Springboard Public Relations
Located in central NJ, Springboard is a public relations and marketing communications firm specializing in the technology industry. Since 1995, the company has worked with emerging companies to create and launch successful branding and media relations campaigns. The company's expertise, media relationships, and unique "SWAT-team" approach accelerate clients' PR and marketing initiatives, and achieve measurable results. For additional information, contact Springboard at 732-863-1900, or visit the company on the Web at http://www.SpringboardPR.com.
About CiBan
CiBan is a technology solutions provider serving the small- and medium-sized business (SMB) market. The company provides a range of technologies to automate business processes and empower organizations to effectively manage customer and partner relationships. CiBan has more than 15 years experience delivering technology solutions to the SMB market, including financial services, transportation, food services, and local government municipalities. For more information, visit CiBan at http://www.ciban.com.